Your data, your choice

La Bette Sucrée ("we", "our") operates the labettesucree.com website. We respect your privacy and are committed to handling your personal information transparently, in accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25) and applicable Canadian laws.

By using this site, you accept the practices described in this policy.

Browsing data (with your consent)

If you accept cookies, we use Google Analytics to collect anonymized browsing data: pages visited, visit duration, device type and country of origin. This data helps us improve the site and understand our visitors' habits. No personally identifiable information is collected by Google Analytics.

Information you provide voluntarily

When you use our order form, you voluntarily provide information such as your name, email address and the details of your order. This data is used solely to process your request and communicate with you.

What we do not collect

We do not collect payment data (processing is handled by secure third parties), we do not create user accounts, and we do not share any personal information with third parties for commercial purposes.

What is a cookie?

A cookie is a small text file placed on your device by your browser when you visit a website. It allows the site to remember information between visits.

Essential cookies

We keep your cookie-consent preference in your browser's local storage (lbs_cookie_consent). This item is strictly necessary for the consent banner to work and cannot be refused.

Display language

When you choose the site's language (French or English), your preference is kept in a cookie (lbs_language) so the site displays in the right language on your next visits. This cookie is strictly functional: it holds only the chosen language code, stays on your device and is not used for any tracking.

Order cart (local storage)

When you add products to your cart, its contents — chosen products, selected options (size, flavour, etc.) and quantities — are kept in your browser's local storage (lbs-cart-v2) so that your cart is still there on your next visit. This information stays on your device only and is transmitted to us solely when you submit your order. It is kept until you empty your cart, complete an order or clear your browser data. This storage is strictly functional: it contains no personal information and is not used for any tracking.

Custom order form (local storage)

When you fill in the custom order request form, your answers in progress — name, email address, allergies and intolerances, chosen pieces, flavours, event date, theme and colours — are kept in your browser's local storage (lbs-custom-order-draft-v1). This draft exists for one reason only: to keep the form from emptying itself if the page is reloaded by accident, in particular when a scrolling gesture triggers a refresh on mobile. Inspiration photos are never kept this way: only how many there were is, so that the form can ask you to attach them again. This information stays on your device only and is transmitted to us solely when you submit your request. The draft is erased as soon as you submit your request, if you leave the form and confirm you are abandoning it, or automatically after 7 days — and you can erase it yourself at any time by clearing your browser data. This storage is strictly functional and is not used for any tracking.

Analytics cookies (optional)

With your consent, Google Analytics places cookies to measure the site's audience. These cookies last a maximum of 2 years. You can withdraw your consent at any time by clearing your browser's local storage or through our consent banner.

Google Analytics is governed by Google's privacy policy. Data is processed in the United States under the standard contractual clauses approved by the European Union.

Firebase (Google)

Our site is hosted and powered by Firebase, a Google LLC platform. Firebase Hosting serves the site's pages. Firebase Firestore stores our product data. Firebase Storage hosts the images. Google processes this data in accordance with its Firebase privacy policy.

Google Analytics

Google Analytics (identifier: G-3RQX7RTYJY) is used only with your explicit consent. We have enabled Google's Consent Mode v2, which means no analytics data is collected before you accept cookies. To learn more, see the Google Analytics data retention policy.

In accordance with Law 25 and Canadian privacy laws, you have the following rights:

• Access — You may request to see the personal information we hold about you.
• Rectification — You may request the correction of inaccurate or incomplete information.
• Withdrawal of consent — You may withdraw your consent to analytics cookies at any time.
• Deletion — You may request the deletion of your personal information, subject to our legal obligations.
• Portability — You may request a copy of your data in a structured, machine-readable format.

Personal information protection officer

To exercise your rights or for any question about this policy, contact us at: info@labettesucree.com. We are committed to responding within 30 days.

We reserve the right to modify this policy at any time. The date of the last update appears at the top of this page. In the event of a significant change, we will post a notice on the site. Your continued use of the site after changes are published constitutes acceptance of the revised policy.